Caketoppers Privacy Policy

Caketoppers Limited is a company registered in England, referred to as "Caketoppers", "we" or "us" in this policy.

COOKIES

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites. Detailed information is set out in our Cookie Policy.

HOW WE USE YOUR DATA

Caketoppers uses your personal data:

Marketing and Promotional Communications

Caketoppers uses your personal data for electronic marketing purposes (with your consent) and may send you emails to update you on the latest offers.  

We aim to update you about products & services which are of interest and relevance to you as an individual. 

You have the right to opt out of receiving promotional communications at any time, by:

Sharing data with third parties

In order to make certain services available to you, we may need to share your personal data with our service partners, for example delivery companies. They can only use your data to provide a specific service to you for the purpose of processing your order.

Aside from our service providers we will not disclose your personal data to any third party, except as set out below.  We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: 

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.

What Personal Data do we Collect?

Caketoppers may collect the following information about you:

Our website is not intended for children and we do not knowingly collect data relating to children.

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.  Some of the above personal data is collected directly, for example when you set up an on-line account on our website, or send an email to our customer services team.  Other personal data is collected indirectly, for example your browsing or shopping activity.  

WHAT YOU CAN DO TO HELP PROTECT YOUR DATA

If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.

In addition, we recommend that you take the following security measures to enhance your online safety both in relation to Caketoppers and more generally: ­-

YOUR RIGHTS

You have the following rights:

If you wish to exercise any of the above rights, please contact us using the contact details on this website.

Legal basis for Caketoppers processing customer personal data

We collect and use customer personal data because is it necessary for:

In general, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to customers via email.

Customers have the right to withdraw consent at any time.  Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

Our legitimate interests

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Caketoppers, including:-

If you have any questions about any of our policies please contact us.